Annual management plans and the Tech WoF, from Porirua to Levin.
Most small businesses do not need a tech department, and plenty do not need a full time person either. What they need is a local IT technician who can manage their devices and services, keep an eye on them between visits, and be there remotely or onsite when something goes down. That is what these plans are.
The same applies at home. Device longevity can be increased dramatically by an annual Tech WoF and proper software optimisation: most computers get replaced because they became slow and unreliable, not because anything actually broke. Reversing that costs far less than a new machine.
Three annual plans, priced per device. Every one of them includes an annual Windows or macOS health check, the Tech WoF, along with remote management software and comprehensive antivirus.
Plans cover one device each. If you have several machines at home or in the office, get in touch and we will price the group. Repairs and hardware are separate and always quoted first: see computer repairs.
Think of it like a Warrant of Fitness. We go through the device step by step until it is clean, secure and comfortable to use, then keep it that way for the rest of the year.
Before we change anything important we check what backups you already have and make sure your documents, photos and email are safe. Nothing else starts until that is true.
We install comprehensive antivirus and scan for anything already on the machine. We review your browser, email and system security settings, and add an ad and tracker blocker, which removes a surprising share of the ways malware arrives in the first place.
We set up cloud storage and confirm it is actually syncing, not just installed. Basic includes 100GB; Standard and Professional include 1TB of OneDrive through Microsoft 365 Personal, which is enough for most people's entire photo library.
We look for what is slowing you down: startup programs, background apps, old toolbars, trial software and other clutter. We apply outstanding operating system and application updates and tune performance settings without breaking the way you work. This is the step that buys most machines their extra years.
Part of the hour goes on how you actually use the machine rather than just on the machine itself: the file layout that keeps losing things, the app that would save you twenty minutes a day, the setting nobody ever showed you. Small changes here compound.
We walk you through what we found, what we fixed and what we recommend next, in normal language rather than jargon. The remote management agent stays running afterwards, so drive failures, failed backups and lapsed antivirus reach us before they reach you.
Want to keep yourself safe between check-ups? Have a read of our online safety tips.
For a small business, IT problems are not an inconvenience, they are lost working hours. A plan means faults get spotted before they stop someone working, protection cannot quietly lapse on the machine nobody checks, and work lives somewhere a failed laptop cannot take it with it.
We support businesses across Porirua, Paraparaumu, Waikanae, Ōtaki and Levin. No account managers and no ticket queue: you call, and you get the person who knows your systems.
Two ways to work with us. Most people use both: an annual plan for the routine maintenance, and hourly work for anything that comes up on top of it.
It is an annual health check for your computer, in the same spirit as a Warrant of Fitness for your car. We go through the machine step by step: check the backups, remove what is slowing it down, apply updates, scan for malware, review security settings and explain what we found in plain English. Every management plan includes one.
Yes, noticeably. Most machines are retired because they became slow, cluttered and unreliable rather than because anything actually broke. An annual clean-up, an operating system and driver update, and software optimisation reverse most of that, and it is common to get several extra years out of a computer that felt ready for replacement.
A lightweight agent we install with your permission. It reports hardware details and installed software, lets us manage and apply updates centrally, and gives us a way to provide remote assistance without you having to set anything up when something goes wrong. It watches the things that fail quietly, such as drive health warnings, failed backups and antivirus that has stopped updating.
Each plan covers a single device. If you have several machines at home or in the office, get in touch and we will put together a price for the group.
Both. Software faults, email problems, account issues and most configuration work can be handled through a secure remote session, with no travel fee. Hardware faults and network problems normally need an onsite visit.
Tell us what you are running and we will suggest what makes sense.